Community Access Clerical Assistant

As an organisation we have a clear focus on how we service and partner with our community, including our strategy of helping the community stay well when at home. Our reputation of community minded, inclusive and progressive is matched to none.

Northern Health is located in the rapidly growing northern suburbs with projected growth the biggest in the state. With a booming, culturally rich and diverse community, and less than an hour’s drive from the CBD, Melbourne’s North is fast becoming the place to be!

The Role:

The Community Access Service is Northern Health's central point of access and intake for the Community programs. The service plays a vital role in managing incoming referrals for the Health Independence Programs, Commonwealth Home Support Program, National Disability Insurance Scheme and some of the Outpatient Specialist Clinics.

We are currently seeking applications from suitably experienced and enthusiastic clerks who are interested in joining our Community Access clerical team.

To be successful in this role you will have:

• Prior experience as a clerical officer preferably in a healthcare setting.
• Working knowledge of the Microsoft Office suite of programs and specifically excel.
• Proven ability to work as part of a team and provide accurate, timely and responsive administrative support.
• Demonstrated high level of skill in typing speed and accuracy.
• Demonstrated ability to maintain a courteous and friendly customer focused manner when communicating with patients/carers, staff, referrers, visitors and the general public

We can offer:

• Health and Wellbeing programs, including our ‘Thrive’ program
• Flexibility in the workplace and extra leave options and support
• An inclusive and culturally safe space
• Access to salary packaging, EAP and our online library

Next Steps . . .

If this opportunity sounds like the next step in your career, then we would love to hear from you. Please click on the 'Apply' button and follow the prompts.

For further details, please refer to the Position Description or contact Paula Brebner, Community Access Clerical Supervisor at 03 9495 3381

Applications close on 14 December 2022

Why work at the Northern Health?

We offer a range of benefits to support and reward staff both personally and professionally, which includes:

• Health and Wellbeing programs, including our ‘Thrive’ program
• Flexibility in the workplace and extra leave options and support
• An inclusive and culturally safe space
• State of the art facilities and campus partnerships
• A commitment to ongoing professional development through our ‘Learning Labs’
• Access to salary packaging, EAP and our online library

For a glimpse of life at NH, click here.

Work with us! Northern Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce which reflects the community we serve. Applications from Aboriginal and Torres Strait Islander people, as well as applicants who are LGBTIQ+, who have different abilities, or are from culturally and Linguistically Diverse Backgrounds are encouraged.

All employees of Northern Health must comply with the health service’s Staff Health / Workforce Immunisation procedure (as amended from time to time) together with any relevant State Government and Departmental directives. This requires all employees to be vaccinated for various diseases such as, but not limited to influenza and Covid-19.